FREQUENTLY ASKED QUESTIONS
OUR ANSWER TO ALL OF YOUR QUESTIONS
RESERVATION OF A FORMULA IN THE VILLAGE FOR THE SUMMER
HOW DO YOU BOOK?
Registrations can be made in advance by our website or on site at our open day on Sunday afternoon according yo availability
I WOULD LIKE TO BOOK ACTIVITIES FOR MY CHILDREN ON MONDAY ALL DAY, WEDNESDAY MORNING AND SUNDAY AFTERNOON. HOW TO PROCEED
Advance bookings are only possible for whole weeks from Sunday to Friday. For an special and personalised programme you will have to come and register your child on site depending on the availability
I WOULD LIKE TO ENROL MY CHILDREN FOR A WEEK BUT THEY WILL SOMETIMES COME IN THE MORNING AND SOMETIMES IN THE AFTERNOON, HOW CAN I BOOK?
No worries. You can regsiter your child in person on site depending on the availability
I WANT TO DO MY own PROGRAMME BUT I'M AFRAID THAT THERE wont be PLACES - HOW CAN I GUARANTEE AVAILABILITY?
To book in advance, only the weekly formulas are taken into account. In your case, we advise you to come in person as soon as you arrive and to make the registrations directly for your desired days of the week depending on the availability
DO THE CHILDREN NEED A MEDICAL CERTIFICATE TO TAKE PART IN THE ACTIVITIES?
We do not ask for a medical certificate, the child must have their registration card given to them at the Children's Village reception desk in order to participate in the activities.
DO I NEED TO TAKE OUT INSURANCE?
Registration does not include insurance. We recommend that you check your guarantees and take out insurance if necessary.
which documents will be requested during registration?
A child's identity document will be requested during registration: identity card, passport, family record book
advantages, reductions
DO YOU OFFER A DISCOUNT IF I REGISTER MORE THAN ONE CHILD?
There is no discount
IF I TAKE SEVERAL DAYS OR HALF DAYS AM I ENTITLED TO A DISCOUNT?
You benefit from a discounted rate when you take consecutive days, mornings or afternoons. In other cases, you pay the price of the day or half-day multiplied by the number of activities taken.
Equipement, clothes, backpack
IT'S THE FIRST TIME I'VE BEEN TO THE MOUNTAINS IN THE SUMMER. WHAT DO I NEED TO WEAR?
In summer in the mountains, the weather can change very quickly. You should therefore bring a variety of clothing: a swimming costume, shorts and flip-flops, but also warm clothing and a waterproof garment: jacket, fleece, K-way...
A pair of trainers is required for all the activities on offer. It is also advisable to have a backpack adapted to the child's size.
HOW TO EQUIP MY CHILD FOR HIS DAY IN THE VILLAGE?
Each child must come with a small backpack containing a waterproof garment, a jumper or fleece (even in good weather) and a snack. It is preferable that he or she wear jogging or sports shorts and good trainers.
For the little ones, don't hesitate to leave the cuddly toy in the backpack in case he gets a little sad or tired.
Equipment list required
Equipment list required
activities
WHAT DOES THE OPEN DAY CONSIST OF?
Sunday afternoon is offered free of charge to young people between 12 and 16 years of age. It allows them to meet and prepare, with the activity leaders, the planning of the week's activities.
The programme is posted at 4pm.
The young people can then register, either for the week or for some activities.
MY CHILD ONLY wants to do CANYONING. IS THIS POSSIBLE?
In this case, please come and visit us.
We will look at the adventure programme together and you will be able to register them only for the half days where we offer canyoning for their age group.
MY CHILD ONLY WANTS TO GO MOUNTAIN BIKING. IS THIS POSSIBLE?
We also offer half days of mountain biking** for all ages and levels with outings on the downhill slopes and paths in the resort.
** Lift pass and equipment provided if needed with extra charge
organisation and times
WE WOULD LIKE TO SPEND A WHOLE DAY WITH OUR PARENTS. CAN WE TAKE CARE OF OUR CHILDREN?
For care from 9:00 am to 5:00 pm, you can register the children for the day and provide them a picnic for the lunch
WHAT HAPPENS IN CASE OF BAD WEATHER?
Some activities that cannot be practised in case of rain (mountain climbing, tennis, hut in the woods...) will be replaced by indoor activities (squash, indoor climbing, table tennis tournaments, blowpipe competitions, judo, obstacle course...).